Privacy Policy

Effective Date: January 01, 2025

1. Introduction

Protecting your private information is our priority. This Privacy Policy applies to Regional Movers, LLC ("Regional Movers" or "we") and governs data collection and usage through our website, www.regionalmovers.us ("Site"). By using the Site, you consent to the data practices described in this Privacy Policy. This policy aligns with our Terms of Service and is designed to give you a clear understanding of how we collect, use, and protect your information.

2. Collection of Personal Information

Regional Movers may collect personally identifiable information ("Personal Information"), including but not limited to:

  • Name
  • Address
  • Email Address
  • Phone Number

We collect this information when you voluntarily provide it, such as when you request a moving quote or use our services. We also automatically collect information about your computer hardware and software, which may include your IP address, browser type, domain names, access times, and referring website addresses. This data is used to operate our services, maintain quality, and provide general statistics regarding the use of the Site.

3. Use of Personal Information

Regional Movers uses your Personal Information to:

  • Operate the Site and deliver the services you have requested.
  • Inform you of other products or services available from Regional Movers and its affiliates.
  • Conduct surveys to research your opinions on current services or potential new services.
  • Provide related home services quotes.

We may share your Personal Information with trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users. These third parties are prohibited from using your Personal Information except to provide these services to Regional Movers, and they are required to maintain the confidentiality of your information.

4. Sharing of Personal Information

Regional Movers may sell, rent, or lease customer information to third parties for specific purposes, such as providing related home services quotes. Additionally, we may share your Personal Information with external business partners to inform you about offerings that may be of interest to you.

Regional Movers will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations.
  • Protect and defend the rights or property of Regional Movers.
  • Act under exigent circumstances to protect the personal safety of users or the public.

5. Use of Cookies

The Site may use "cookies" to enhance your online experience. Cookies are text files placed on your hard disk by a web page server, uniquely assigned to you, and can only be read by the web server in the domain that issued the cookie. Cookies cannot run programs or deliver viruses to your computer.

The primary purpose of cookies is to provide a convenience feature to save you time. For instance, cookies help Regional Movers recall your specific information on subsequent visits, simplifying processes such as recording your personal information.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site.

You can manage your cookie preferences directly on our website using our Cookie Management Tool. This tool allows you to accept or decline various types of cookies and provides more detailed information on how we use them.

6. Security of Your Personal Information

Regional Movers secures your Personal Information from unauthorized access, use, or disclosure using several methods, including:

  • Verisign Authentication: Verisign provides authentication of Internet services, digital identity, and intellectual property. By clicking on the Verisign logo, you can confirm that Regional Movers is "Verisign Authenticated."
  • SSL Protocol: When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through encryption using the Secure Sockets Layer (SSL) protocol.

We also employ a range of technical, administrative, and physical security measures to protect your Personal Information. These measures include, but are not limited to, firewalls, data encryption, access controls, secure data storage, and regular security audits.

7. Retention of Personal Information

Regional Movers retains your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Regional Movers may transfer your Personal Information to countries other than your own. We take appropriate measures to ensure that any cross-border data transfers comply with applicable privacy laws and provide adequate protection for your Personal Information.

9. Children Under Thirteen

Regional Movers does not knowingly collect Personal Information from children under the age of thirteen. If you are under 13, you must ask your parents or guardians for permission to use this website.

10. California Consumer Privacy Act (CCPA)

For California residents, the CCPA provides specific rights regarding your Personal Information. This section outlines those rights and how to exercise them:

  • Access to Specific Information and Data Portability: You have the right to request that we disclose certain information regarding our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
    • The categories of Personal Information collected.
    • The sources of that Personal Information.
    • The business or commercial purpose for collecting or selling the information.
    • The categories of third parties with whom we share the information.
    • The specific pieces of Personal Information we collected.
  • Deletion Request Rights: You have the right to request that we delete any of your Personal Information that we have collected and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your Personal Information from our records, unless an exception applies.
  • Exercising Your CCPA Rights: To exercise your access, data portability, and deletion rights, please submit a verifiable consumer request by:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may only make such a request for access or data portability twice within a 12-month period.

  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

11. Legal Basis for Processing

We process your Personal Information based on your consent, the necessity to perform a contract with you, compliance with legal obligations, and/or our legitimate interest in providing and improving our services.

12. Opt-Out & Unsubscribe

We respect your privacy and provide you with the option to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Regional Movers by contacting us via:

  • Email: info@regionalmovers.us
  • Phone: +1 (833) 995-3200

13. Recorded Phone Calls

Telephone calls with Regional Movers may be routinely recorded for quality assurance. Recordings will not be released to customers except pursuant to a lawful court order or when Regional Movers deems it appropriate, in its sole discretion, to resolve a dispute.

14. Do Not Track Signals

Regional Movers does not currently respond to "Do Not Track" signals from web browsers. However, you may manage your privacy preferences through your browser settings, including limiting the collection of cookies.

15. Data Breach Response

In the unlikely event of a data breach, Regional Movers has a response plan in place to quickly address the issue. We will notify affected users and take immediate steps to secure your data and mitigate any risks.

16. Data Minimization and Purpose Limitation

We are committed to collecting only the data that is necessary for the specific purposes outlined in this Privacy Policy. Your data will not be used for any purposes other than those explicitly stated.

17. Non-Personal Information

We also collect non-personal information through cookies and other tracking technologies, which helps us improve your user experience and measure site engagement.

18. Changes to this Privacy Policy

Regional Movers may occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to stay informed on how we are protecting your information. The effective date of the most recent update will be displayed at the top of this page.

19. Your Rights

You have the right to access, correct, or delete your Personal Information at any time. Requests can be made by contacting us at data@regionalmovers.us.

20. Data Protection Officer Contact

If you have any questions regarding data protection or your rights under this Privacy Policy, you may contact our Data Protection Officer at dpo@regionalmovers.us.

21. Review and Update Schedule

This Privacy Policy is reviewed at least annually to ensure compliance with applicable laws and our operational practices. We may update this policy more frequently as needed to reflect changes in our services or legal obligations.

22. Compliance with Data Privacy Laws

Regional Movers complies with applicable data privacy laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant regulations. Our commitment to data privacy extends globally to ensure your information is handled responsibly.

23. Understanding Your Privacy

We are committed to transparency. For more information on common privacy terms and what they mean for you, please visit our Privacy Glossary page.

24. Contact Information

If you have any questions or comments regarding this Privacy Policy or our privacy practices, please contact us at:

Regional Movers, LLC
5420 Fife Ln
Boynton Beach, FL 33472
Email: info@regionalmovers.us
Phone: +1 (833) 995-3200

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